What are two potential benefits resulting from expansion opportunities in customer success?

The correct answer focuses on the concept that expansion opportunities in customer success amplify both the features of solutions offered and the services provided to customers. As organizations identify growth potential, they often look to enhance their existing solutions with more comprehensive features that can address a broader range of customer needs. This not only adds immediate value to existing clients but also attracts new customers seeking robust solutions. Additionally, the expansion of services can lead to deeper customer relationships and greater adoption rates of these enhanced solutions, ultimately leading to improved overall customer satisfaction and long-term loyalty.

In the context of customer success, focusing on the continuous improvement of both solutions and services is crucial for creating competitive differentiation in the market. By prioritizing expansions that enhance the customer experience and the efficacy of the product, organizations can foster a strong foundation for sustainable growth.

While the other options present valuable aspects related to customer success, they do not directly encapsulate the essence of how expansion opportunities specifically target solutions and services as a means of creating growth in customer success.