The customer plans to relocate to a new building to reduce costs while retaining talent. Which two business outcomes are critical to the company's success?

In the context of a company relocating to a new building with the aim of reducing costs while retaining talent, employee satisfaction is paramount. Ensuring that employees feel valued, comfortable, and happy in their new environment directly impacts their productivity and overall morale. A successful transition involves not only maintaining existing talent but also enhancing their experience at work, which in turn can lead to increased engagement and reduced turnover.

While cost efficiency is also an important outcome of the relocation process, if employee satisfaction is not prioritized, any cost savings could be overshadowed by a decline in employee morale and productivity. Therefore, focusing on employee satisfaction is critical, as it ultimately supports the company's goals of retaining talent and fostering a positive workplace culture, which is essential for long-term success.